Why concierge services are important

When you’re looking at buying a new apartment, you don’t normally think to ask whether the building provides concierge services to the residents – after all, it’s synonymous with living the high life in an American condo or hotel, and not traditionally something you’d find in a British apartment building.

Yet having concierge services in your apartment building really do make a difference to the way you live, and once you experience it, you won’t be able to go back.

So what does a concierge do, what are the benefits, and how can it make your life easier?

1. Security 

Security is always at the front of your mind when you’re a homeowner. Unlike a house, people are coming and going throughout the day when you live in an apartment building – your neighbours, their visitors, and maintenance workers. 

Therefore it’s always handy to know that there’s someone constantly aware of who has come onto the property, why they’re there, and at what times. A concierge is a constant presence, acting as a gatekeeper to the building and its residents, giving you even more piece of mind of your home’s security than even a gated house could.

At Harefield Place, our concierge services have use of the gatehouse and gates, allowing occupants through, alerting residents to visitors, and letting in maintenance workers (so you don’t have to wait around to let them in!).

2. Post    

There’s nothing more frustrating than getting home from work to find a red “sorry we missed you” card waiting on your doorstep. Let’s face it – no one wants to queue up on a Saturday at the post office depot, or rearrange a delivery when you know you’re not likely to be home!

 If your apartment building has a concierge service, they can receive mail and sign for parcels whilst you are out, ready to hand to you when you get back. It might not seem like a significant thing, but it really saves you time in the long run. 

3. Organisation  

It happens every now and then – you’ve just got home, kicked off your shoes and put the TV on, ready for a relaxing evening when your friend calls. They’re in town briefly, and wonder if you’d like to meet up this evening. You’d love to, so you agree. But where do you take them? And how do you wrangle a last minute booking for a sit down meal?

 Your concierge should be your first port of call – not only will they be familiar with the surrounding restaurants, theatres, and other events, but they also have the ties to get you that last minute booking. If you’re unsure of where to take someone out, your concierge is an indispensible fountain of knowledge – not only can they give you honest, first-hand recommendations, but they can additionally help you plan your evening if you want to go out to several places.

4. Odd jobs

No one likes finding the time to do the odd jobs they know they need to do, but really don’t want to – like dry cleaning suits or dresses. Helpfully, your concierge can do this for you.


Concierge services are making a bit of a comeback in the UK – and there’s little wonder why when they make your life easier and less stressful.

If you’re looking for serviced apartments with a fantastic concierge service, look no further than Harefield Place. To view the collection of homes we have available, please check out the collection here.

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To book your exclusive appointment to view our stunning Show Homes and take a tour of Harefield Place, please register your interest by clicking on the button below. Alternatively if you would like to speak to us please call +44 (0) 1895 733523.

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